Terms of Service

Last updated: November 19, 2025

Contact Information

8492 Character Court
Animation District
San Francisco, CA 94107
Phone: +1 (415) 573-8264
Email: info@cha-r-studio.com

Agreement to Terms

Welcome to Char Studio. These Terms of Service govern your use of our website and character design services. By accessing or using our services, you agree to be bound by these terms and all applicable laws and regulations.

If you do not agree with any part of these terms, please do not use our website or services. We reserve the right to modify these terms at any time, and your continued use of our services constitutes acceptance of any changes.

Service Usage Terms

Acceptable Use Policy

When using our services, you agree to:

  • Use our services only for lawful purposes and in accordance with these terms
  • Provide accurate and complete information when communicating with us
  • Respect intellectual property rights of Char Studio and third parties
  • Maintain the security and confidentiality of any account credentials

Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Attempting to gain unauthorized access to our systems or networks
  • Using our services to transmit viruses, malware, or harmful code
  • Copying, modifying, or distributing our content without permission
  • Harassing, abusing, or harming other users or our staff members
  • Impersonating any person or entity or misrepresenting your affiliation

Service Access Requirements

To access certain features of our services, you may need to provide information about your project requirements. You are responsible for ensuring that you have the necessary rights and permissions for any materials you provide to us for character design work. We reserve the right to refuse service to anyone at our discretion.

Fair Usage Guidelines

Our services are provided for reasonable business use. We may monitor usage patterns and take action if we detect activities that could harm our infrastructure or affect service quality for other users. This includes excessive requests, automated scraping, or any behavior that places undue burden on our systems.

Account Terms and Management

Account Creation Requirements

When you engage our services, you may be asked to provide certain information. You must provide accurate, current, and complete information during the service inquiry process. You are responsible for maintaining the confidentiality of any account information and for all activities that occur under your account.

Account Security Responsibilities

You are responsible for safeguarding any login credentials or sensitive information shared during project collaboration. You must notify us immediately of any unauthorized use of your account or any other security breach. We will not be liable for any loss or damage arising from your failure to maintain account security.

Account Suspension and Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without cause, and with or without notice. Reasons for termination may include violation of these terms, fraudulent activity, or any behavior that we determine to be harmful to our business or other users. Upon termination, your right to use our services will immediately cease.

Multiple Account Policies

We generally work with one primary contact per project to ensure clear communication and project management. If you need to involve multiple team members in a project, please inform us so we can coordinate effectively. Creating multiple accounts to circumvent our policies or gain unfair advantages is prohibited.

Service Availability and Limitations

Service Uptime and Maintenance

We strive to maintain consistent availability of our website, but we do not guarantee uninterrupted access. We may perform scheduled maintenance or make updates that temporarily affect website availability. We will make reasonable efforts to provide advance notice of planned maintenance when possible, but emergency maintenance may occur without notice.

Feature Availability

The specific features and services available may vary based on your project requirements and our current service offerings. We reserve the right to add, modify, or discontinue any features or services at our discretion. Changes to our service offerings will not affect projects already in progress under existing agreements.

Geographic Restrictions

Our services are available globally, though certain features may be subject to local laws and regulations in your jurisdiction. You are responsible for ensuring that your use of our services complies with all applicable local laws. We reserve the right to restrict access from certain locations if required by law or business considerations.

Service Modifications and Updates

We continuously work to improve our services and may introduce new features, change existing functionality, or retire outdated features. We will use reasonable efforts to notify users of significant changes that may affect their use of our services. Your continued use of our services after such modifications constitutes acceptance of the changes.

Intellectual Property Rights

Content Ownership

All content on this website, including text, graphics, logos, images, and software, is the property of Char Studio or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without explicit written permission.

User-Generated Content Rights

When you submit project materials or information to us, you grant us a limited license to use that content solely for the purpose of providing our character design services. Ownership of final character designs created as part of paid services will be addressed in individual project agreements.

License Grants

We grant you a limited, non-exclusive, non-transferable license to access and use our website for its intended purpose. This license does not include any right to download or reproduce content for commercial purposes, frame or mirror any content, or use data mining or similar data gathering tools.

Copyright and Trademark Notices

All trademarks, service marks, and trade names displayed on this website are proprietary to Char Studio or their respective owners. Nothing on this website should be construed as granting any license or right to use any trademark without written permission from the trademark owner.

Payment and Billing

Payment terms for character design services will be outlined in individual project agreements. All fees are quoted in US Dollars unless otherwise specified. We reserve the right to modify our pricing at any time, though changes will not affect projects already under contract. Payment methods, schedules, and refund policies will be detailed in your project agreement.

Dispute Resolution

In the event of any dispute arising from these Terms of Service or your use of our services, we encourage you to contact us first to seek an informal resolution. Most concerns can be resolved quickly through direct communication.

If we cannot resolve a dispute informally, any legal action must be brought in the courts located in San Francisco, California. You agree to submit to the personal jurisdiction of these courts. These Terms of Service are governed by the laws of California without regard to conflict of law principles.

Limitation of Liability

To the maximum extent permitted by law, Char Studio shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your access to or use of our services. Our total liability for any claims arising from these terms or your use of our services shall not exceed the amount you paid us for services in the six months preceding the claim.

Severability and Waiver

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining terms remain in full force and effect.

Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights. Any waiver of any provision of these terms will be effective only if in writing and signed by an authorized representative of Char Studio.

Questions About Terms

If you have any questions or concerns about these Terms of Service, please contact us:

Char Studio

8492 Character Court

Animation District

San Francisco, CA 94107

Email: info@cha-r-studio.com

Phone: +1 (415) 573-8264